FAQs
When is the next Dunelm sale?
It's right now! You can always pick up sale items at Dunelm, which is great for all you bargain hunters out there. The items on sale change regularly, but they're always promoted on the Dunelm website homepage, making them really easy to find. Sale items tend to have up to 50% off so you can save a lot.
Does Dunelm do student discount?
Students, are you shopping between August and October? You’ll find that Dunelm offers a student discount of 10% on orders over £40 with a valid membership to Student Beans during the Back To School season. Time to get all your essentials for less.
Does Dunelm offer an NHS discount?
No, Dunelm isn't currently running an NHS discount but that doesn't mean it will always be the case. We have seen Dunelm offer a 15% Blue Light Card discount in the past, so it may be offered again in the future.
The Blue Light Card discount is only available for those in the emergency services who have signed up for the subscription plan on the website. It costs £4.99 for a 2-year subscription and offers those working in the NHS, ambulance service, fire service, police, and similar sectors, up to 15,000 discounts across a huge range of UK stores.
Can I get a Dunelm first order discount?
Dunelm doesn't offer a newsletter discount for first-time orders, however, when you join the mailing list, you'll be entered into a prize draw for a £250 gift card! Dunelm also runs sales all year round, so picking up a bargain is really easy.
Can I get free delivery at Dunelm?
Yes, Dunelm offers free standard delivery if you spend over £49 on the website - this includes the total with a Dunelm discount code. However, the brand offers more than one delivery type depending on the size of the item you’re buying. For example, larger items such as furniture come with a delivery charge of £9.95.
Can I collect my Dunelm order in-store?
Yes, you can! Click & collect is free on all Dunelm orders, no matter your spending. Another excellent feature of this service is that it's speedy, with most collections available to collect within 3 hours. You have up to 7 days to collect, and if you don't collect within that time you'll get a refund. When your order is ready for collection, you'll receive an email. Remember to take proof of your order when you go to pick up your goodies.
Does Dunelm price match?
If you’ve found your chosen product cheaper somewhere else, Dunelm will price match. The retailer says that buyers must show the total cost of the order is cheaper else than at Dunelm for them to offer the match and the comparison quote must be within 28 days of your quote from Dunelm.
Are Dunelm returns free?
Yes, if you’d like to return your Dunelm purchase, you can so free of charge. The items must be unused and in original condition with all packaging and tags still attached, and you must be able to show proof of purchase with your return - such as a receipt or order confirmation. In some cases, like if the product is faulty and not repairable, the company will arrange a free collection service to pick up the product from you.
How do I contact Dunelm customer service?
The first option to contact Dunelm is using the live chat feature. To start a conversation, you need to click the 'Live Chat' button on the website. You can also fill out a contact form when you're on the 'Contact Us' page but it may take a little while to hear back. If you'd prefer to write to the team, send a letter to the Dunelm customer service address: Dunelm Direct, Green Street, Radcliffe, Manchester, M26 3ED.
Hints & tips
As well as our handy Dunelm discount codes, you can also save at the retailer with these tips.
Check out Special Buys: If you don’t have a particular item in mind, explore Dunelm’s 'Special Buys' sections to find amazing deals. This is a whole page dedicated to top-quality items of limited stock at affordable prices, and it includes furniture, rugs, bedding, home décor, soft furnishings, and some amazing kitchenware buys, including one of the best induction pans.
Shop the sale: On the homepage, you'll be able to see the latest sales promoted at Dunelm, and there's always plenty to look at. The sale items switch around quite a lot, so it's worth checking back regularly for new deals.
Enjoy vouchers with the newsletter: As well as receiving updates on what’s new at Dunelm, signing up for the retailer’s newsletter could land you £250 in shopping vouchers to spend if you’re picked from the prize draw.
Follow Dunelm on Instagram: As well as getting inspiration for your next home project, following Dunelm on Instagram will automatically keep you up to date on all the latest offers, competitions, prize draws, and more.
How to use your Dunelm discount code
- Choose the Dunelm discount code that best applies to your products or how much you want to spend on the website, whether that’s 50% off during a sale or a unique deal applicable on certain items.
- Click through to the Dunelm website via the ‘Get Code’ button under the discount title.
- Find the items that you want to buy and add them to your basket, which you can monitor via the bag icon in the top right corner of your screen.
- Once you’ve selected the items you want to buy, head to the checkout either by following the pop-up or clicking on the bag icon.
- To use your Dunelm discount, type in the code at the online checkout. Underneath your product selection, you’ll see three options: ‘Easy Returns’, ‘Delivery Costs’, and ‘Enter Voucher Code’, which is where you input your promo code.
- Once applied, the savings will automatically be added to your basket and you can purchase the items.
Dunelm air fryers
Buying one of the best air fryers this year will really help save on your bills - and cooking time. If we were shopping with Dunelm discount codes, a pick from the brand’s great selection of air fryers would certainly be on the list.
When it comes to choosing the top Dunelm air fryer for you, it’s all about how much you’re willing to spend (even with a discount code) and how many people you normally cook for. As a good starting option, we love the Digital Air Fryer, which is currently £65 on the website. This superb device has a capacity of 6 litres and 8 pre-set programs of recipes to choose from. As it reaches an impressive 200 degrees during cooking and requires little to no oil at all, depending on what you’re making, it’s one of the easiest ways to start eating healthier this year and avoid using the oven so much. Luckily, as one of the more off-putting maintenance tasks of owning one is learning how to clean an air fryer, this device is completely wipeable with a soft cloth and just has one drawer to maintain so you can spend more time enjoying what you cook in it than cleaning it. Whether you’re looking to roast a chicken for Sunday lunch or make healthy chips at home, the user-friendly interface, instructions, and simple mechanisms on this Dunelm air fryer will help you do it.
